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Frequently Asked Questions

Beeba is a customized, private guided tour of your favorite city by knowledgeable locals that you can order on-demand, right from your smartphone.

The tour guides are knowledgeable local drivers who have been vetted by Beeba via a thorough screening process and background checks. Many guides are also ride-share drivers who have extensive knowledge of local routes to save travel time. In addition, Beeba also provides on-going coaching for guides in customer service, local history and knowledge, and local routes. Our overriding principle and top priority is for the safety, enjoyment, and fun of our guests.

All Beeba tours are private and exclusive, meaning that it’s just you (or your family and friends) and your driver. We are entirely on your time. No dealing or hassling with large tour groups, and waiting on their time. We find that a private, exclusive tour provides a better, more individualized experience for you.

Depending on how much time you have available, most Beeba tours typically visit 2-4 locations and take 2-4 hours (including travel time). But longer (or shorter) tours may be available too. If you don’t see what you want, just let us know and we’ll see what we can do for you (Please call us at 510-361-9488, or email us at kevinmbugua@beeba.ioand include your actual email and phone number..

With Beeba, you don’t have to plan your tour and figure out how to get from stop to stop. Just select the places you want to see, and Beeba takes care of the rest. This saves you time and money.

You could do that, but Uber/lyft drivers generally don’t like waiting around.That means you would need to book separate rides for each segment of your tour. That would be at least three separate ride-share bookings that you would have to arrange, coordinate, and pay for (from departure location to first stop, first stop to second stop, second stop to return location). That also means three or more different drivers that you would have to deal with, and three or more different cars you would have to transfer between. Beeba allows you to save time and hassle by booking one trip with one driver in one car, and not having to worry about it again.

If you can answer “yes” to any of the following, then a Beeba tour is probably perfect for you:

You value flexibility, and don’t want to be limited to someone else’s pre-fixed tour itinerary.

You like to explore new places, and would prefer to determine what you see and do.

You like your privacy, and avoid large groups that have their own agenda.

You value the idea and convenience of booking “on-demand” with having to pre-plan everything.

You like to relax when you go sightseeing, and not have to worry about logistics or schedules.

Download the app and book in seconds.

There are no additional charges or fees of any kind. The price shown is the price you pay. And, if you wish to tip your driver, you may do so through the app.

Due to the on-demand and short-notice nature of our tours, we are unable to give refunds for cancellations once a tour has been ordered.

Yes you can. One of the advantages of using Beeba is that you can be dropped off wherever you wish (unlike regular tours, that typically only drop you off at the location where you started). And if the new drop-off point is within a reasonable range, there is no additional charge.

Yes, every driver and every trip is fully insured by our insurance underwriters.

Our apps are coming very soon.